Resolved
Jan 20, 2026 at 10:00am UTC
Summary
| Item |
Details |
| Date |
January 20, 2026 |
| Duration |
Approximately 2 hours 10 minutes |
| Impact |
API services temporarily unavailable |
Timeline (UTC+8)
| Time |
Event |
| 15:50 |
Service disruption detected |
| 16:20 |
Root cause identified, remediation started |
| 17:40 |
Services restored |
| 18:00 |
Full recovery confirmed |
What Happened
A database performance issue caused resource exhaustion, which led to API services be...