Incidents reported on status page for Kofi https://kofi-dev.betteruptime.com/ en https://kofi-dev.betteruptime.com/ Fri, 17 Apr 2026 14:37:07 +0000 https://kofi-dev.betteruptime.com/#4a6ae3445634d7bddd92c2cb761382adf06b80efbdbabe01b9ff8fe7f709dece API Services recovered https://kofi-dev.betteruptime.com/ Fri, 17 Apr 2026 14:34:28 +0000 https://kofi-dev.betteruptime.com/#4a6ae3445634d7bddd92c2cb761382adf06b80efbdbabe01b9ff8fe7f709dece API Services went down https://kofi-dev.betteruptime.com/ Fri, 17 Apr 2026 14:28:09 +0000 https://kofi-dev.betteruptime.com/#5830d804b83f655f6dd8817fde24edc5a9a41aa9eb400b83e615079696bc331f API Services recovered https://kofi-dev.betteruptime.com/ Fri, 17 Apr 2026 14:25:31 +0000 https://kofi-dev.betteruptime.com/#5830d804b83f655f6dd8817fde24edc5a9a41aa9eb400b83e615079696bc331f API Services went down https://kofi-dev.betteruptime.com/ Fri, 17 Apr 2026 13:49:05 +0000 https://kofi-dev.betteruptime.com/#96c79e0b427fe4b2ee29e398b38e2bcc463a8d31f13a68d79af4ba2b85368f5c API Services recovered https://kofi-dev.betteruptime.com/ Fri, 17 Apr 2026 13:46:15 +0000 https://kofi-dev.betteruptime.com/#96c79e0b427fe4b2ee29e398b38e2bcc463a8d31f13a68d79af4ba2b85368f5c API Services went down https://kofi-dev.betteruptime.com/ Fri, 17 Apr 2026 13:04:31 +0000 https://kofi-dev.betteruptime.com/#3d29809a5101e73e23cf020287b898b0ae3488eb6e8ba8391d4d5468b733a62a API Services recovered https://kofi-dev.betteruptime.com/ Fri, 17 Apr 2026 12:52:24 +0000 https://kofi-dev.betteruptime.com/#3d29809a5101e73e23cf020287b898b0ae3488eb6e8ba8391d4d5468b733a62a API Services went down https://kofi-dev.betteruptime.com/ Fri, 30 Jan 2026 10:28:07 +0000 https://kofi-dev.betteruptime.com/#184cad3f43c009cfd36bf037d6a9943a46a055d3ec706c607db3eadad1dc146f API Services recovered https://kofi-dev.betteruptime.com/ Fri, 30 Jan 2026 10:19:03 +0000 https://kofi-dev.betteruptime.com/#184cad3f43c009cfd36bf037d6a9943a46a055d3ec706c607db3eadad1dc146f API Services went down https://kofi-dev.betteruptime.com/incident/808740 Tue, 20 Jan 2026 10:00:00 -0000 https://kofi-dev.betteruptime.com/incident/808740#aab018f9444ef0fe33cce442ce46c8758b26f76c9bbe3d46872da4a0648b6c46 ## Summary | Item | Details | |------|---------| | Date | January 20, 2026 | | Duration | Approximately 2 hours 10 minutes | | Impact | API services temporarily unavailable | ## Timeline (UTC+8) | Time | Event | |------|-------| | 15:50 | Service disruption detected | | 16:20 | Root cause identified, remediation started | | 17:40 | Services restored | | 18:00 | Full recovery confirmed | ## What Happened A database performance issue caused resource exhaustion, which led to API services becoming temporarily unavailable. During this period, users may have experienced timeouts or failed requests when accessing our services. ## What We Did - Identified and terminated the problematic database queries - Restored normal database operations - Optimized database configuration to prevent recurrence - Enhanced monitoring and alerting for early detection ## Prevention We have implemented additional safeguards to prevent similar incidents in the future, including improved query timeout settings and proactive database health monitoring. ## Apology We sincerely apologize for any inconvenience this disruption may have caused. We are committed to maintaining the reliability of our services and will continue to improve our infrastructure. If you have any questions, please contact us at support@nonce.app. https://kofi-dev.betteruptime.com/incident/787269 Tue, 16 Dec 2025 04:30:05 -0000 https://kofi-dev.betteruptime.com/incident/787269#529bf1bb24799ac4d12658b1d17ba2435498e3c8b8ed219b6a2f6741a86af777 Maintenance completed https://kofi-dev.betteruptime.com/incident/787269 Tue, 16 Dec 2025 04:24:05 -0000 https://kofi-dev.betteruptime.com/incident/787269#e0830399e1ef07604ba133d03f832e44338e2c980d524d63d409af2e3cab0173 Weekly Release 20251216